OASYS · Voice-native agents · Live in 40+ markets

SayLess.

AI agents that show up where the money is actually made — the drive-thru at 7pm, the claims line, the pharmacy counter, the car doing 70.

Watch one work → Why most AI hasn't
Scroll Concept campaign · 2026
01The gen AI paradox

Everyone bought AI.
Almost nobody
banked it.

Global AI spend, 2026
$0.0T

Forecast investment across the enterprise AI stack.

Organisations using AI
0%

At least one business function, at least one deployment.

Reporting no profit impact
0%

The same companies. No material change to earnings.

The AI that scaled is AI for desk work. The functions that actually make the money run in real time, in noise, on voice.

Sources: McKinsey State of AI 2025 · Gartner CS Leader Survey 2025 · Puzzel State of Contact Centres 2026

02Six conditions general-purpose AI fails in

The hard part was never the language. It was the room.

03Live transcript · Dynamic Drive-Thru · 19:42 Friday
LANE 2 · VEHICLE 3 OF 3 · AMBIENT 74 dB LIVE
ASR CONF —
LATENCY —
ELAPSED 0:00
HANDOFF NONE

Nineteen seconds. One modification. One upsell.

No wake word. No menu tree. The customer changes their mind mid-sentence and the agent rewrites the line rather than adding a new one — which is the entire technical argument, compressed.

01Barge-in handledCustomer speaks over the greeting. The agent stops talking and starts listening.
02Noise held at 74 dBEngine, rain, a second lane. Word error rate holds under 3%.
03Modification, not addition"Actually no onions" edits an existing line. Cascaded systems append.
04Upsell at the right momentOffered after the order is confirmed, never during. Attach rate, not annoyance.
05Transaction closedPriced, totalled, sent to the POS. No human touched it.
ORDER #4417LANE 2
    Total$0.00
    04Twenty years of evidence
    10B+
    Conversations automated annually
    400+
    Patents in speech and conversational AI
    59%
    Of calls handled by the AI concierge at Resorts World Las Vegas
    3×
    Containment lift at Quálitas after Agentic+ deployment
    Stellantis · DS AutomobilesCasey's · 2,600+ stores Resorts World Las VegasQuálitas Apivia CourtageHyundai ChipotleGoDaddy
    2026

    Leader — Gartner® Magic Quadrant™ for Conversational AI Platforms

    Up from Visionary in 2025.

    2026

    Overall Agentic AI Company of the Year — AI Breakthrough Awards

    Recognising OASYS for balancing flexibility with reliability.

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